Usage Reporting for Microsoft OCS/Lync
Create animated, interactive charts quickly and easily in order to measure traffic in your Microsoft OCS/Lync system. Display high level information organized by year or drilled down to the hour; Quickly filter usage by users and export them to Excel; View browser based reports from LCSLOG, LCSCDR, QOEMETRICS, ACDDYN and RTCCONFIG OCS database tables hosted from SQL server.
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25 high quality charts
Charts are all pre-loaded and configured to perform right out of the box. Navigate all 25 charts categorized by IM sessions, VoIP, Conferences or create your own category.
Drill down capability
Drill-down from Year, by Month, by Day and By Hour, simply by clicking the desired bar on the graph. The chart displays immediately for you to analyze at a different time frame.
Simple to install
Installed and hosted in Microsoft IIS. All charts are conveniently accessed via your internet Browser. The requirements for installing the Charting for Microsoft OCS/Lync are the Office Communication Server with at least Archiving enabled. There is no configuration on the client side.
Print and export to Excel
Export all of your report data to Excel for convenient analysis. Print-out your charts for a hot presentation to your team!
Report on specific users by creating and saving a filter; Select the filter to view the charts displayed by this criteria. Example: Create a filter on Help Desk members, specifically the number of support issues being handled and the number being passed to another agent.