Introduction
Instant Archive Viewer for Microsoft OCS 2007 is a major
update that includes numerous advanced features beyond those found in the
version for Microsoft LCS.
A critical (and common) request from our customers,
partners, and prospects centered on role-based archive search and
discovery.
As a result, Instant Archive Viewer for OCS 2007 offers
three distinct viewing and retrieval modes:
1. End user search and retrieval
2. Departmental (ie, manager-level) search and retrieval
3. Enterprise
(ie, organization-wide) search and discovery
Features Common to All Roles
Each of the roles listed above has its own unique features
(described on the following pages); but they all share these common features:
- Access is secured via various authentication mechanisms,
including Windows pass-through authentication
- Simple 1-to-1 conversations can be
searched/retrieved/audited
- Multi-party conversations can be search/retrieved/audited
- Conversations and search results can be exported to PDF
- No software is installed on the client
- The UI is an easy-to-use, web-based interface
Features Unique to Each Role
I. End User Search and Retrieval
This role gives end users access to their own past
conversations without intervention from the help desk.
- The web-based interface is tightly integrated within the
Office Communicator client (it sits in the client as a tab extension that is
deployed via a simple regedit)
- Users can quickly and intuitively search by date, by person,
or conduct advanced keyword searches
- Users only have access to their own conversations
II. Departmental Search and Retrieval
This role gives managers the ability to monitor the
conversations of employees in their respective departments.
- Managers can search conversations within an entire AD group
- Security controls restrict managers’ access to the
conversations from within their group or groups
- The user interface can be quickly integrated with the
Communicator client
III. Enterprise
Search and Discovery
This role consists of a powerful search and discovery module
that enables a user with ‘super admin’ privileges to conduct organization-wide
audits of all conversations by all users in the environment.
- Locate conversations between users, both 1-to-1 and
multi-party
- Locate specific text within conversations
- Locate conversations by phrase and by user
- Perform complex searches, including advanced Boolean
searches
- Save custom queries for reuse within defined discovery
projects
- Create and manage discovery-based projects that consist of
collections of related queries
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