Instant Newsletter - December 2005

Instant Technologies Newsletter

Carl Tyler will be presenting 3 sessions this year, he'll be talking about how you can use VMWare for deployment and testing purposes, how you can work with customers via Sametime Links, and working with partners and customers using SIP/SIMPLE.

If you'd like to increase the number of Sametime bots you run on your server, we have a hint from our developers on an easy to adjust Windows setting to allow for more active bots.

Plus lots of other useful information...

Carl Tyler at Lotusphere 2006
Carl Tyler will be holding three presentations at Lotusphere 2006


Carl Tyler will be holding three presentations at Lotusphere 2006:

It's a Virtual World: Effectively using VMWare in Your Environment
Have you ever thought there must be a better way to test your new replication layouts, Sametime Connectivity, without stacking up machines in your cube? Maybe you want to see if your applications work with later server versions without having touch production servers? Perhaps you want to demonstrate a Lotus product running on a new OS? This session will give you an introduction to VMware, some hints and tips on how to use it to help save time testing and deploying Lotus applications.

Working with Customers via the IBM Lotus Sametime Links toolkit.
Come and learn how you can get more out of Sametime Links than simple Instant Messaging. STLinks is a powerful toolkit that comes with Lotus Sametime, used in innovative ways, STLinks can help you provide professional quality support and services to your customers. In this session we’ll explain how you can add Sametime Links to your site, how you can build a simple queuing mechanism, and the other powerful features available through Sametime Links.

Making SIP Connections SIMPLE. Connecting Sametime Communities with the SIP Connector.
You've heard it's possible to connect Sametime Communities, but you're not sure how or who you can connect to? This BOF will discuss how you can get SIPping with your customers and partners, the problems you can expect to come across and how to resolve them. Who knows, you might even make contact with someone and exchange your SIP server details!



Scaled Bot Loading
Load more bots as a service by adjusting windows heap settings.


Looking to increase the number of bots your company is loading as a service? Our developers have found that this can be done by adjusting Windows desktop default heap size. If you'd like to run 10-20 bots increase the heap size to 1024, for up to 30 bots we suggest changing the heap setting to 3072. The increase can be made by editing the following registry key:

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\
SessionManager\SubSystems\Windows

The default value is:
%SystemRoot%\system32\csrss.exe ObjectDirectory=\Windows SharedSection=1024,3072,512 Windows=On SubSystemType=Windows ServerDll=basesrv,1 ServerDll=winsrv:UserServerDllInitialization,3 ServerDll=winsrv:ConServerDllInitialization,2 ProfileControl=Off MaxRequestThreads=16

To increase the heap size the highlighted value 512, must be replaced by 1024 or 3072.

Customized Bot Responses
Use complex Sql statements to customize bot results for Instant Agent Framework (ADO)


Improve the results your bots provide using complex Sql statements to customize bot responses when users query ADO databases. A few possible ideas are:

• Conditional Statements
• Join Tables
• Create Temporary Tables

SELECT EMPLOYEE.*, COALESCE ( CASE WHEN EMPLOYEE.WORKDEPT LIKE 'A%' THEN 'Management Level' END,'Development Level' ) AS LEVEL FROM EMPLOYEE WHERE EMPLOYEE.LASTNAME LIKE '%%param%%'

Learn more about Instant's bot development tool, Instant Agent Framework here...