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Instant Newsletter - July 2005

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Newsletters > July 2005

 
In this issue...
MediCorp's Instant Solution
Using STLinks with Queue Manager
Meeting Assistant in Final Testing Stages
IMtegrity Update
 
 

Instant Technologies Newsletter

We are another month into summer and business is great. In this month's newsletter I'm going to talk about MediCorp, who've recently implemented Instant Agent Framework Sametime bots and had great results.

We have another tip from Carl, he will explain how to connect your sales and support staff directly to your company's website through the use of Instant Queue Manager and STLinks.

We'll talk a little about Instant Meeting Assistant - our newest product which is expected to go gold in the next couple weeks. We're even letting people try a fully functional demo version available exclusively through this mailer.

And last we've supplied you with some information about IMtegrity 3.21 and a link to download a trial version.

Instant Success at MediCorp
Instant Agent Framework enhances MediCorp's Lotus Sametime environment

medicorpDavid Russell, an I.S. Systems Analyst over at MediCorp Health System in Fredericksburg, Virginia, recently shared with us stories of MediCorp's success in using Instant Agent Framework.

Russell was able to easily install and develop a number of bots in a minimal amount of time. MediCorp's goal in purchasing Instant Agent Framework was to expedite adoption of Lotus Sametime among employees, and this is just one of the many good things Russell had to say:

"People like 'cool new gadgets', and its even better if those gadgets offer a business solution. It was a hit, especially from our Executive Assistants - who need to look up information quickly in Notes Databases, and now can even faster with BOT technology." - David Russell

As many of you already know Instant Agent Framework is a tool that allows administrators with no programming experience to create Sametime bots in a matter of minutes. Sametime bots can query popular applications such as Lotus Domino, Microsoft SQL Server, Oracle, and IBM's DB2.

Click here to read the complete story...

Sound like a product your company could benefit from?

Click here for more information...

Using STLinks with Queue Manager
Point your STLinks to Instant Queue Manager

Here's a useful tip that can be used to link your company's website directly to your company's sales or support staff. The tip is straight out of a chapter in an IBM's Redbook written by our very own, Carl Tyler.

This will allow a company to create a link on their website that will connect visitors to any number of queue agents who can answer a visitor's response based on their priority in a queue.

IBM Redbooks Chapter 9.6.2

Instant Meeting Assistant
Instant Meeting Assistant in final stages before going gold

meeting assistant thumbInstant's next product - Instant Meeting Assistant is now in the final stages of development. Instant Meeting Assistant will be out in the next two weeks.

Instant Meeting Assistant's user interface is completely invisible to all other participants of a Lotus Sametime meeting, allowing the user running the meeting to check their agenda, or take notes without interrupting the meeting.

There is also a highlighter function that allows the meeting administrator to highlight objects on their desktop for all to see. Instant Meeting Assistant will allow users to hosts much more effective meetings

Click here to download a demo...

IMtegrity Upgrade
IMtegrity Upgrade to work with Lotus Sametime 6.51 FP1

You may have heard that IBM Lotus Sametime 6.51 Fixpack 1 has an issue with overwriting 3rd party chat logging DLLs. The latest version 3.21 of Instant IMtegrity contains an updated installer to resolve the issue. If you either have a prior version of Instant IMtegrity installed and applied Fixpack 1 to your Sametime 6.51 Servers, or you already have Sametime 6.51 with FP1 and are going to install Instant IMtegrity, you'll want to install IMtegrity 3.21.



 
 
     
 
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