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Instant Technologies Newsletter
It's June and we've got some pretty big news for this month. We recently released another new product. The award winning Instant Agent Frameworknow works with LDAP, now you can quickly create Sametime bots that
query LDAP directories. In this issue we've also included a few tips
and tricks that will help you get the most from IMtegrity, Queue
Manager, and your Sametime Buddylists.
- Allow all users to access their chat logs in IMtegrity
- Use Queue Manager from within Lotus Notes
- Display phone extensions next to user's names in your buddylist
Instant Expands IAF to LDAP
Instant expands IAF for Lotus Sametime to include LDAP queries
Many of you have already experienced how easily Instant Agent Framework allows you to create Sametime bots forLotus Domino, Microsoft's ADO,
or active directory data sources. Now we've expanded IAF's capabilities
to LDAP, an administrator can quickly and easily create a custom
Sametime bot that will query any LDAP based directory. Peyton McManus's comments on IAF for LDAP:
“Many of our largest customers are
using Lotus Sametime and need to develop bots to query their LDAP based
directories. Based on feedback from our customers and design partners,
we have brought to market an excellent application for the development
and configuration of Lotus Sametime based LDAP bots.”
Features and benefits of IAF for LDAP:
- Wizard based configuration requires no programming
- Built in Logging allows administrators to track Sametime bot usage
- No per bot fee so you can develop and deploy as many as you require
Click here to download a free trial...
IMtegrity: View your chat archives
Set up IMtegrity to view your own Sametime and AOL chat archives.
 Currently an IMtegrity
user? By default, every user has reader access to their own Sametime
chat logs inside the IMtegrity chat archiving database. This means that
authenticated users have the ability to see only the Sametime chats in
which they participated. Other users chat logs won't be accessible to
them and by default un-authenticated users cannot see any chat logs.
Many companies turn this function off without realizing the benefits,
and often without ever knowing they had that ability. Be sure to enable
this feature and your end users will love you, give them access from
your portal or directly from their Notes client. Follow these
instructions to allow all your users to see their own chat logs along
with a few other useful tips.
Set up IMtegrity so users can read their own chat logs...
Not currently an IMtegrity user, but interested in the product? click here...
Get help from within Lotus Notes using Sametime
Carl Tyler tells us how to use Instant Queue Manager from within Lotus Notes
 Instant Queue Manager
allows businesses to have large groups such as HR and IT help desks
appear as single users within their Sametime connect clients, this
simplifies communication for both those help desks and their clients.
Most Queue Manager
users have added Sametime links on their websites or buddylists, but
how often are they where you need them most? Place them where they can
become really valuable, right in the application when they are filling
in that expense form, or updating their 401K. Carl Tyler shows us how
to link Queue Manager directly through Lotus Notes.
In the following link Carl Tyler details how anyone can use Queue Manager from within Lotus Notes.
Click here for more information about Queue Manager...
Display telephone extensions in your buddylist
Carl Tyler shows us how to show people's telephone extensions in the buddylist
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 Carl Tyler provides a useful technique, including source code, for developing a custom extensio n: "By developing a custom Java wrapper, you can alter the display of user information in the Sametime buddy list. ."
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