Instant: Solutions for Unified Communications

Instant Newsletter  - February 2007

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Newsletter Archives > February 2007

 
In this issue...
Instant Wins Lotus Award
Coloring Competition Results
Sametime Announcements
Free Awareness Servlet
 
 

Happy New Year to everyone!  We hope everyone had a great 2006 and is looking forward to an exciting 2007!

The temperatures this month in New Hampshire can best be described as frigid, with today's high being 20°F (-7°C) add to that wind chill and it comes down to a -10°F (-23°C), I don't even want to think what our lowest temperature for the day are going to be.

In case you missed it, January was time for the Lotusphere conference, this year was the 14th time Lotusphere was held and it was great to experience the buzz that was going around.  IBM appears to have got the ship back on course and their customers are excited.  It may be earlier than usual, but I can tell you that we will be at Lotusphere 2008 and our booth number is 333, so we look forward to seeing you there.

In this newsletter we'll cover some of the Sametime related announcements that took place at Lotusphere, I'll give you a link to a great giveaway you can download from our website, and we have the results for our first ever Christmas coloring competition.


Instant Wins Lotus Award
Instant Queue Manager Named Best in Best Tool/Utility Solution Category.


2007 Lotus AwardIn the 13th annual IBM Lotus Awards, IBM announced Instant Technologies as the winner of the Best Tool/Utility Solution category.

The IBM Lotus Awards recognize exceptional IBM PartnerWorld members that specialize in Lotus software solutions and have excelled at providing quality products, innovative solutions and superior services to customers.

This is the 3rd Lotus Award Instant Technologies has received, and the second time they have won the Best Tool/Utility category.

The product that won the category is Instant Queue Manager, Instant Queue Manager provides the equivalent of a telephone help desk within the instant messaging environment of IBM Lotus Sametime. Instant’s Queue Manager receives customer queries and passes them to the next available agent.

If you'd like further details or would like to trial Instant Queue Manager, just send an email to info@instant-tech.com we'll be glad to get you setup!




Coloring Competition Results
Winers announced.


This was the first year we ran the coloring competition and we had some great entries.  We'd like to thank everyone for their entries and we are pleased to announce the following winners:

Under 7 Winner
Grayson, Age 5,  USA
Age 8-12
Samantha, Age 11, Jakarta
Over 17
Han Trinh, Australia
Grayson Age 5 Samantha, Age 11, Jl. Jingga Raya D I No.17. Kelapa Gading, Jakarta Utara Han Trinh Age 34 Australia




Sametime Announcements
Lotusphere 2007 Sametime Happenings.


Instant Technologies WebsiteLotusphere was a busy year for Sametime, with Sametime announcements and Sametime sessions.  Lotusphere 2007 had a "Sametime All the Time" room. If you visited that room during Lotusphere, you would have been able to sit in on a Sametime session.

The biggest news to come out of Lotusphere with regards to Sametime, was Sametime 7.5.1, here are some of the key details concerning the new version

  • IBM announced plans to include real-time, point-to-point video as an out-of-the box capability of IBM Lotus Sametime. Lotus Sametime will allow you to use a webcam to enhance your instant messaging discussion or Voice over Internet Protocol (VoIP) conversation -- just as if you were meeting face-to-face.
  • New and expanded integration with solutions from leading telephony and video providers will further extend Lotus Sametime with capabilities such as click-to-call, call management, aggregated presence, soft phones and video.
  • Lotus Sametime 7.5.1 will extend its integration to include Microsoft® Outlook and Office applications.
  • Lotus Sametime 7.5.1 will extend server support to Linux®.
  • Lotus Sametime 7.5.1 will extend client support to Macintosh environments.

 Further details can be found on the IBM/Lotus Sametime website.




Free Awareness Servlet
Awareness without the wait.


Sametime 7.5 Meeting BugIf you've visited our website, you'll most likely know that we have Sametime awareness on various pages, giving you access to our Sametime bots and our Sametime based live help system.

We use a servlet to provide this initial awareness so that users don't have to wait for Sametime Links and their Java Virtual Machine to initialize.

Continuing our trend of giving customers useful tools, we are pleased to make available free of charge the same awareness servlet we use on our website.

To download the servlet and instructions on how it can be used on your own intranet or internet site, visit our downloads page.



 
 
     
 
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