Chime for Microsoft Lync is designed to enable service desk functionality utilizing your Lync 2013 deployment. Route inbound chat requests to agents using the Lync client, or a browser based chat client.
Alert Manager is an IM broadcast system for Microsoft Lync 2013. Quickly send scheduled, or immediate, IM notifications using Alert Manager and either Microsoft OCS or Lync. The Email-2-IM Gateway is a component of Alert Manager. It provides the ability to receive emails using Instant’s gateway server, dispatch Lync IM messages to individuals, distribution groups, and Lync 2010/2013 group chat rooms. Also available is Alert Manager for Lync 2010.
Profile Manager is a free client side application to help manage multiple logins to various Microsoft Lync servers or Lync user accounts. This is provided as a free tool for other developers and admins.