Instant Technologies develops enterprise service desk applications for large corporate customers throughout the world. Our enterprise products enable organizations to meet regulatory requirements, provide live chat across websites, improve customer service, and increase employee productivity.
Manage regulatory compliance, interval chat allocation, and real-time alerts.
Software for the unique challenges faced by public sector organizations.
Chime for Microsoft Teams Update is available with additional tools to help deploy to MS Teams, improved bot integration, and some updates to adaptive cards January 7, 2021
Chime Product Update: Updated release of Chime for S4B 0365 is available March 8, 2019.
Beta Announcment: We will deliver a beta release of Instant Chime for Microsoft Teams during Q1 of 2019
Instant Chime for IBM Sametime - Updated release is available with priority pass features - now supports more than 4,000 help desk sessions per day for large global technology firm (February, 2018)
Portsmouth Herald, March 24, 2013: Instant Technologies helps push e-mail, IM to next level
Tuesday, December 3, 2013
Recently I have been revisiting one of our products, BuddyList Migrator, which migrates IBM Sametime buddylists into Microsoft Lync contact lists. While I was doing this, I came across an unexpected, and, so far as I can tell, undocumented nuance involved in using the UCMA ContactsGroupServices class to add contacts.