“Our first-call resolution rate increased by 85%, and our issue resolution time dropped significantly, where issues that had been taking 24 hours to resolve are now being closed in under 5 minutes.”

– Global Pharmaceutical, Director of IT Support Services

“HRA is well-conceived and provides a complete and robust search tool but equally valuable for us is the ability to look at overall IM usage across the
practice.”

– Jason Ferenczy-Zumpano, Administrator for Cornerstone Medical Care